FAQs
How do I know which plan to choose?
If your portfolio includes private investments, then you will be in the Pro plan. Customers who exclusively utilize our investment partners will be in the Starter plan.
When will I be billed?
You will be charged monthly on the day you opened your account. (Example: If you opened your account on April 8th, you will be billed every month on the 8th.)
We’ve built an easy-to-use and enjoyable user experience. Our pricing is simple: we have no hidden fees. We’ve moved the entire process online and include the counterparty in the transaction process — saving you the burden of massive amounts of paperwork.
Can I pay yearly?
Yes! Simply log into your account, go to your settings, and change your billing preference.
Can I upgrade from Starter to Pro?
When am I charged the investment fee?
You will be charged the investment fee when you e-sign for your investment.
If I close my account, will I be charged an account closure fee?
Yes. If your account is funded and you choose to close it, an account closure fee will apply.
Can I pay my fees with the cash balance in my IRA?
No, you cannot currently pay for your account fees from your cash balance. This option is not yet available, but we’re working on this capability for the future! Stay tuned.
Why are some partner investment fees $10 and others are $50?
Investments via our preferred partners are $10 per investment. Investments via our other partners will be a $50 fee per investment. See our list of partners.
Which credit cards does Alto accept?
We accept all major credit and debit cards.
Will there be penalties for transferring my cash from my existing IRA account to Alto?
There are no tax penalties. However, your transferring custodian may charge a transfer fee. Alto does not charge such fees.
What if I live in California, where I've heard about high annual fees for crypto IRAs?
Many crypto IRA solutions require investing through an IRA-owned LLC, which results in a minimum $800 Annual Franchise tax for California residents. The Alto CryptoIRA eliminates the need for—and high costs associated with—IRA-owned LLCs.
What are the fees for an Alto CryptoIRA?
Alto is dedicated to providing straightforward pricing. There are no monthly fees or account minimums as you’ll find with many crypto IRAs. All you pay is a 1% trade fee when you buy or sell crypto, which includes Coinbase fees. HODLers rejoice!