This E-Sign Disclosure and Consent to Agreement to Use Electronic Records and Signatures (“Disclosure”) applies to all communications, as defined below, for services provided by Alto Solutions, Inc. and our affiliates and partners (“Alto,” “we,” “us,” or “our”) in connection with your AltoIRA account (“Account”).
By clicking “Accept” you will be giving us your informed consent and agreement to use the electronic records and signature system and process described below to electronically receive and review and electronically sign paperless documents. You will be agreeing to be bound by any documents you electronically sign the same as if you had received a paper copy of the document and signed it by hand with an ink pen. You will be consenting to this Disclosure and affirm the following:
Types of Communications to be Provided in Electronic Form. Your consent to receive Communications electronically includes, but is not limited to, the following types of Communications:
How We Will Provide Communications to You. All Communications that we provide to you in electronic form will be provided by one or more of the following methods: (1) via e-mail, (2) by access to a website, including a mobile website, that we will designate in an e-mail notice we send to you at the time the information is available, (3) to the extent permissible by law, by access to a website, including a mobile website, that we will generally designate in advance for such purpose, (4) via a mobile application, or (5) by requesting that you download a PDF file containing the Communication. If we make a Communication available to you at a mobile website or via a mobile application, we will also provide the Communication to you via e-mail or a website where you may access and download or print the Communication.
If we make a Communication available to you, we will notify you by e-mail at the address you provide to us that a Communication is available for you to access.
You should retain a copy of all electronic documents we provide to you, including this Disclosure, for your future reference. You can do this by printing the page on paper or saving it to your computer.
Even though you have consented to receive Communications electronically, we may always in our discretion or when required by applicable law provide a Communication to you in paper form at the mailing address that you have provided to us.
Your Option to Receive Paper Copies. We provide all communications to you electronically, except solely to the extent state or federal law grants you an option to receive a paper copy of a communication. You may request a paper copy of a communication by emailing help@altoira.com. Paper communications that are not required to be issued by applicable law will be issued in our discretion, subject to our record retention policies and your payment of any administrative fees we may charge for such service from time to time. Any request for paper records that are not required by applicable law to be provided in paper form may be deemed a withdrawal of consent by you (as described in the section “Withdrawal of Consent to Received Electronic Notices”) which may result in your Account being closed.
We support most modern browsers, including Chrome, Edge, Safari, and Firefox.
We support the following mobile operating systems:
AltoIRA.com is designed to work on your computer/PC but some functionality can also be used from your smartphone or tablet device.
You will need a printer if you wish to print Communications on paper, and electronic storage if you wish to download and save Communications to your computer.
We reserve the right to discontinue support of a Current Version of software if we determine, in our sole discretion, that it suffers from a security flaw or some other defect that makes it unsuitable for use with our website or your Account.
Withdrawal of Consent to Receive Electronic Notices. Your consent to electronic delivery of Communications remains in effect until you give us notice that you are withdrawing it.
Your consent to electronic delivery of Communications is a condition to maintaining your Account. If you elect to withdraw this consent, your Account will be closed.
You may withdraw your consent to electronic delivery of Communications at any time by emailing help@altoira.com with the subject line “E-Sign Withdrawal.” Your withdrawal of consent will become effective as soon as we have a reasonable opportunity to act upon it.
Any Communications we are required to deliver to you in paper form after deactivation or termination will be sent by mail to the address you have previously provided to us. We reserve the right to charge a fee for the delivery of paper records up to the actual out-of-pocket cost of printing and delivery or $35 per Communication, whichever is greater.
Change of Contact Information. It is your responsibility to keep your primary email address current so that Alto can communicate with you electronically. If your mailing address, e-mail address, telephone number or other contact information changes, you may provide updated information by contacting us at help@altoira.com. You understand and agree that if we send you a Communication but you do not receive it because your primary email address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, we will be deemed to have provided the Communication to you; however, at our option, we may instead deem your Account inactive and close your Account.